How Service-Learning and Youth Voice Shape the Digital Future

By Amy Meuers, NYLC CEO

In a world increasingly driven by artificial intelligence and social media, young people face unique challenges in navigating their identities, relationships, and contributions to society. While these tools can be transformative, they also risk creating isolation, eroding empathy, and prioritizing algorithms over authentic connection. At the National Youth Leadership Council, we believe the antidote lies in empowering youth through service-learning and amplifying their voices to use their humanity to make meaningful change.

Service-learning has been at the heart of NYLC’s work for more than 30 years. This dynamic teaching strategy combines learning objectives with meaningful service, enabling young people to apply their knowledge to real-world challenges. It fosters critical thinking, collaboration, and, most importantly, empathy.

One powerful example is NYLC’s Youth as Solutions program where young people work in collaboration with educators, community partners, and other students to tackle issues facing their community. These intergenerational connections break down barriers and remind us all of the power of shared humanity.

The voices of young people have never been more critical. In a podcast episode of The Power of Young People, a student leader shared, “When we speak up, we show the world that we’re not just the future—we’re the present. Our ideas can inspire change right now.” This statement encapsulates why NYLC prioritizes youth voice, ensuring young people are not just participants but leaders in decision-making spaces.

Through initiatives like NYLC’s Youth Advisory Council, young leaders are given platforms to influence policies and programs that affect their lives. In doing so, NYLC equips them with the skills to navigate complex issues with clarity and compassion, countering the often divisive narratives perpetuated on social media.

While AI and social media can be tools for innovation and connection, they cannot replace the irreplaceable: human connection. Service-learning, by its nature, requires young people to step out from behind screens and engage with their communities face-to-face. It teaches them to listen, empathize, and problem-solve in ways that machines cannot replicate.

Service-learning encourages youth to critically examine how they use technology and to ensure it serves as a tool for amplifying their voices rather than diminishing their humanity. As another podcast guest noted, “Social media gives us a platform, but service-learning gives us purpose.”

At NYLC, we believe the future is bright when young people are given the tools to lead with empathy and creativity. Through service-learning and youth voice, they learn that their humanity is their greatest asset in a rapidly changing world.

As we look ahead, let us champion opportunities that empower young people to navigate AI and social media with intention and integrity. By doing so, we not only prepare them for the challenges ahead but also create a world where humanity, in all its complexity and beauty, remains at the forefront.

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